Working from home was on the rise even before the Covid-19 outbreak drove businesses to close their doors. And now, telecommuting is here to stay for millions of workers, over a year after the first coronavirus lockdowns.
Customer service positions are among the most popular work-from-home jobs, and for good reason. To create a great customer service experience, they provide information or answer inquiries about products or services, as well as handle and resolve complaints.
And online customer support representatives are in high demand right now. We’ve witnessed an upsurge in the number of companies hiring for customer support and call center representative roles in recent months.
The following are 15 companies that frequently hire for work from home call center jobs.
1. Concentrix
Concentrix is a global provider of business services that enable clients and customers to communicate effectively. Concentrix works with clients in the financial, automotive, energy, tourism, technology, eCommerce, insurance, healthcare, media, retail, public sector, and transportation industries.
2. Aerotek
Aerotek, founded in 1983, is a leading global staffing and recruiting business covering practically every major industry in the globe, including manufacturing, skilled trades, technical, engineering, aviation, laboratory, clinical, and general labor markets.
3. Liveops
Liveops delivers cloud contact center and customer service solutions to worldwide corporations, connecting over 20,000 independent call center workers with organizations all over the world and processing over 1 billion minutes of customer service contacts. This organization primarily services clients in the high-tech, retail, insurance, financial, and healthcare sectors.
4. Kelly
Kelly specializes in placing workers in accounting and finance, administrative, automotive, engineering, information technology, life sciences, and call centers. Recruitment and business process outsourcing, executive search, career transition, and executive coaching are all examples of outsourcing and consulting services.
5. Sutherland
Sutherland is a global process transformation company with over 60 global operation centers, over 120 clients, and 38,000 people in 19 countries. It assists customers in improving automated customer experiences by offering customer-facing services, back-office solutions, and technology-enabled services. – Use the search feature to phtooshop recover file enter keywords or file names to narrow down your search.
6. Robert Half International
Visit Robert Half International
Robert Half International, which was founded in 1948, is a global professional staffing and consulting firm comprising eight divisions: Robert Half Executive Search, Accountemps, Robert Half Finance & Accounting, Robert Half Legal, Robert Half Technology, OfficeTeam, The Creative Group, and Robert Half Management Resources.
7. Randstad
Randstad is a global staffing agency and HR services provider that provides permanent, temporary, and outsourced staffing services, as well as a variety of HR solutions. Randstad serves clients in a variety of areas, including finance and accounting, engineering, healthcare, information technology (IT), human resources, legal, manufacturing, life sciences, and logistics.
8. Pearson
Pearson, headquartered in London, England, is a global learning corporation that provides a wide range of content, tools, products, and services to educators and learners of all ages. Pearson’s offerings include content and technology platforms, exams, and educational services such as the Pearson Institute of Higher Education.
9. TTEC
TTEC is a business process outsourcing firm with offices all over the world. It aims to mix humans and technology to assist clients in providing outstanding customer experiences, establishing customer loyalty, and growing their businesses. TTEC employs almost 20,000 home-based colleagues throughout the world.
10. Transcom
Transcom is a multinational corporation that provides customer service, sales, technical assistance, and credit management. Transcom employs approximately 30,000 people and supports over 350 multinational businesses across a wide range of industries, including financial services, media, telecommunications, travel, and retail.
11. Working Solutions
Working Solutions, situated in Dallas, Texas, employs home-based customer support and sales representatives. Working Solutions, one of the earliest virtual workforces, has over 110,000 registered agents who strive to help customers enhance customer satisfaction, develop better customer experiences, and improve efficiency.
12. 1-800-FLOWERS
During peak seasons in specific states, a major floral shop hires employees for home-based, (mainly) temporary call center jobs. Typically, its employment is seasonal (during Christmas, Valentine’s Day, and Mother’s Day) and temporary, but the organization does occasionally require permanent (especially bilingual) agents.
13. Apple at Home
Apple at Home is the tech giant’s work-at-home call center service, which is part of the company’s AppleCare department. For chat and phone customer service positions, it hires both college students and non-students. Students must, however, be enrolled at the colleges from which Apple recruits, which are located in the states listed above. It is a component of it. Apple also recruits home-based online chat agents. See more home-based customer service chat jobs.
14. Amazon.com
This online retailer recruits certain customer support representatives as home-based agents, earning $10 to $12 per hour. It also hires supervisors for remote call centers. Many of its call center employment are temporary seasonal jobs in a variety of states.
Conclusion
There are dozens of fraudsters for every legitimate work-from-home opportunity. Scammers attempt to steal your identity and/or money by obtaining personal information that a recruit is supposed to provide to an employer, such as a Social Security number or bank account number.
Put your scam-detection radar on high alert when considering a work-from-home opportunity. Trust your instincts. Furthermore, keep in mind that legitimate jobs do not require you to send them money or cash/deposit checks.